THE STAR GRAND HOTEL AND RESIDENCES SYDNEY, Sydney – A Smart Stay in the City
About the Hotel
Rooms with Views
The Star Grand Hotel And Residences Sydney offers 350 air-conditioned rooms, each with a mini-bar, tea and coffee facilities, free Wi-Fi, and a hairdryer. Most rooms provide panoramic views of the city skyline or Sydney Harbour. Suites feature open-plan living areas, marble bathrooms, king-sized beds with 1,000-spring mattresses, and 55-inch TVs. Some suites include furnished balconies with views of Pyrmont or the Anzac Bridge.
Dining and Bars
The hotel has 9 restaurants and 7 bars, including Flying Fish, Black, Sokyo, Momofuku, and Seiobo. Options range from fine dining to casual eateries like Fat Noodle. The array of cafes and restaurants within the complex offers buffet and à la carte dining, catering to various budgets and tastes.
Leisure and Wellness
Guests can use the heated indoor/outdoor pool, Turbines Health Club with Technogym ARTIS equipment, and a day spa. The Star Sydney's entertainment complex includes a casino, Lyric Theatre, and luxury retail shops. The outdoor water playground at Darling Harbour keeps children entertained.
Prime Location
The hotel is a short walk to Darling Harbour and Sydney's CBD, near attractions like WILD LIFE Sydney Zoo (0.5 km), the Sydney Opera House (2 km), and the Museum of Contemporary Art Australia (2.5 km). Buses outside the property go to Circular Quay, and the light rail connects directly to Central Station. Kingsford Smith Airport is 8 km away.
Services and Amenities
The hotel provides 24-hour room service, a business center, a tour desk, and valet parking (AUD 50-60). Free Wi-Fi is available throughout. The Star Sydney enforces enhanced cleaning protocols, using hospital-grade antibacterial products. Families benefit from child-friendly amenities, and the concierge can assist with local bookings.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Sun loungers
- Casino
- Night club
- Spa & wellness centre
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel check-in and out was a breeze, saving me from having to move my belongings around. The room was very spacious with beautiful furniture, although some amenities were lacking. The hotel staff were incredibly helpful, approachable, and kind, even going the extra mile to offer extras after a mistake on their part. The location was great, close to all the attractions at Darling Harbour, but a bit exposed to the wind. The dining experience had a mishap with noise from other rooms, but the comfortable bed made up for it.
The hotel offers a range of room sizes from the 76 square metre Star Suite to the MORE THAN 146 square metre Royal Suite. While the rooms were absolutely filthy with dirty tissues in the lounge room and balloons stuck to the roof, the convenience of streaming our devices to the TV in any room on a rainy day was a plus.
The hotel rooms were so beautiful that I'm already planning to stay again with my girlfriends for a birthday next month. Despite a reduced price due to construction work, the rooms were large and very comfortable. The only downside was having one double bed instead of two singles in the second room for the teenage boys to share.
The hotel is in a great location, with a fantastic food court nearby and easy access to Darling Harbour. The rooms, although lacking some amenities like a stove or washing machine, were still comfortable. The service was a bit hit-or-miss with some staff being helpful and others not quite knowledgeable. The dining experience was highlighted by a fantastic breakfast, though some noise and unexpected visitors like cockroaches were off-putting. Overall, a convenient location but with some room for improvement in service and cleanliness.
The hotel is conveniently located near Darling Harbour restaurants and a short scenic walk to the CBD. The service was exceptional, although some aspects could be enhanced. The room quality was a definite highlight, despite minor noise issues. Overall, a lovely stay with good value for money.
My stay at the hotel was a mix of positives and negatives. The rooms, though spacious and comfortable, could have been cleaner. The service was friendly overall, but with some hiccups. The location was ideal for exploring the nearby attractions. Dining options were satisfactory but had room for improvement.
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